Terms and Conditions

Welcome to Optimal Health Model ("OHM," "we," "us," or "our"). These Terms and Conditions govern your use of our website, courses, services, and products. By accessing or using any of our offerings, you agree to comply with these terms. If you do not agree, please refrain from using our website and services.

1. General Use

A. Eligibility

You must be at least 18 years old or have parental consent to use our website and services.

B. Website Access

We grant you a limited, non-exclusive, non-transferable license to use our website and content for personal, non-commercial purposes.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

C. Account Registration

Some features may require account creation. You are responsible for keeping your login credentials secure.

We reserve the right to terminate accounts that violate our terms.

2. Courses, Services, and Products

A. Purchases and Payments

All prices are listed in NZD and are subject to change without notice.

Payments must be completed at the time of purchase through our approved payment processors.

We do not store credit card information. Transactions are processed securely.

B. Refund Policy

Digital courses: Refunds are only available within 30 days of purchase if less than 20% of the course has been completed.

Physical products: Eligible for refunds or exchanges within 30 days if returned in original condition.

Coaching services: Non-refundable once a session has been completed.

C. Course and Service Access

Course and membership access is granted for the specified duration at the time of purchase.

Sharing login credentials or distributing course materials is strictly prohibited.

3. Intellectual Property

All content on OHM (including text, videos, images, and course materials) is our intellectual property or licensed to us.

You may not copy, modify, distribute, or sell any content without our express permission.

4. Health Disclaimer

OHM provides educational content on health and wellness but does not substitute professional medical advice.

Always consult a healthcare provider before making significant changes to your health routine.

We are not responsible for any injuries, health outcomes, or damages resulting from the use of our content.

5. User Conduct

You agree not to:

Use our website for illegal or unauthorized purposes.

Post harmful, defamatory, or abusive content.

Attempt to hack, disrupt, or misuse our platform.

Violate any laws or regulations while using our services.

Failure to comply may result in account termination and legal action.

6. Third-Party Links & Services

Our website may contain links to third-party websites. We do not control these sites and are not responsible for their content or policies.

7. Limitation of Liability

OHM is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, courses, services, or products.

We do not guarantee uninterrupted access to our platform and reserve the right to modify or discontinue services at any time.

8. Indemnification

You agree to indemnify and hold OHM, its affiliates, and employees harmless from any claims, losses, or liabilities resulting from your use of our services or violation of these terms.

9. Changes to These Terms

We may update these Terms and Conditions periodically. Continued use of our website and services after updates constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes shall be resolved through mediation or arbitration.

11. Contact Us

For any questions regarding these Terms and Conditions, please contact us.

By using our website, courses, services, and products, you acknowledge and agree to these Terms and Conditions.